The convenience factor of Pinterest

Before I get to the topic of the EVVY Awards and our own Outskirts Press Best Book of the Year Awards, both of which are taking place in May, I want to briefly mention a value of Pinterest. It occurred to me as I was writing my last post, particularly this sentence: “In fact, you can benefit the American Red Cross right now with your 10% discounted purchase of Fandemonium Volume 1 and Fandemonium Volume 2.”

In many of our blog postings, both on this blog and on our Self Publishing News blog at http://blog.outskirtspress.com we refer to multiple books, as I did in that sentence above. In most cases, the books have a commonality to them, which, of course, is why they’re being mentioned together.  In the case above, the commonality was that both books were Fandemonium Facebook Anthologies. In other cases, we might refer to our top 10 best selling books for a particular month, or a great selection of romantic books for Valentine’s Day, or a collection of books for Cinco de Mayo, as we did yesterday on our Outskirts Press blog.

Before Pinterest, in order to direct people to such a collection, one would first have to create a blog posting about it, as we did for the Cinco de Mayo books.  But now, a variety of products can be collected together on a Pinterest Board, and you can point people/clients/customers/consumers to that specific board with one single link (as opposed to using multiple links as I did when referring to Fandemonium Volume 1 and Volume 2 in my previous post). The advantage of course is the “call-to-action.”  Having one clear call-to-action is always more successful that having multiple links fighting for the click’s attention.

I’ll be talking more about getting the most from Pinterest in the future, but I wanted to mention that convenience factor while the applicable post was still fresh.  So, with no further ado, you can see all the Outskirts Press Anthologies simply by clicking here (yes, on Pinterest).

 

Self Publishing for Free

Free self-publishing is everywhere. The problem is, you usually get what you pay for.

But not when you publish for free in the 3rd annual Fandemonium Facebook anthology, exclusively from Outskirts Press.   With this yearly anthology we give 40-50 talented writers the opportunity to publish some of their copyright-protected content for free in a collection of work that allows them to experience first-hand the benefits of working with a high-quality, full service self publishing firm.  Each contributor keeps all the rights to their respective work and the royalties go to the American Red Cross.  Free publication and helping a worthwhile cause? No wonder each issue is such a hit with our Facebook friends.

Here’s how it works…

Now Accepting Submissions for the Third Annual Fandemonium Anthology from Outskirts Press

It’s that time of year again! Fandemonium 3 is coming and you are invited to be a part of it!

Have you written a poem or short story that you would like to enter for a chance to be published for free in this new anthology featuring our talented Facebook fans?

Each year, Fandemonium brings Outskirts Press Facebook fans together to experience the joy of publishing with Outskirts Press first-hand, benefiting a great cause along the way.

Submitting your work for consideration is simple. Here’s what to do:

  1. Become an Outskirts Press Facebook fan by “liking” our Facebook page. If you’ve already liked us, great!
  2. Post your submission as a Note in Facebook. Then tag the Outskirts Press Facebook Page in your Note.
  3. Be sure to submit your entry before April 30th, and remember to tell your friends to vote for your submission by “liking” it.

Submissions with the highest number of votes will be considered for inclusion in our upcoming Fandemonimum Volume 3 anthology. Submissions can be fiction, non-fiction, or poetry. Short entries are best for anthologies, so submissions under 5000 words will be considered first.

You will retain 100% of the copyright to your material. By submitting content, you confirm that you are the sole copyright holder to the material you are submitting and that you grant us a non-exclusive right to use the materials you submit through our social media channels and within the Facebook Anthology when it is published and distributed. Furthermore, you understand that royalties from the sale of Fandemonium are not split among the contributors but rather go to the American Red Cross.

In fact, you can benefit the American Red Cross right now with your 10% discounted purchase of Fandemonium Volume 1 and Fandemonium Volume 2.

Ready to publish your own book as well?

Start Publishing Today

Longevity in business (and self-publishing)

A few posts ago I discussed the second annual “Share the Love” video contest that Outskirts Press held for our published authors on Facebook. This month we have been collecting submissions from our Facebook fans for our 3rd annual Fandemonium Facebook Anthology.  In May, we will announce the winner of the 3rd annual Outskirts Press Best Book of the Year award. This summer we will find out whether or not Outskirts Press is awarded its 5th placement in a row on the Inc. 500/5000 list of fastest-growing companies. And in October, we officially celebrate our 10-year anniversary.

All this goes to show that there are many ways other than “anniversaries” you as a business owner can use to celebrate longevity in your respective industries. And communicating longevity is important, because longevity speaks volumes to potential clients, customers, and consumers; deep down most people understand that a business which has succeeded for a long time in this dog-eat-dog world is a company they can have confidence working with.

Yes, there are always exceptions to prove the rule, such as the case of Vantage Press, a sort-of-competitor of ours that “ceased business operations” at the end of 2012 after a long and storied history. Sadly, when they closed, their authors were left in something of a lurch – with many authors not receiving royalties due to them and authors in the middle of the publishing pipeline being left out to dry without refund.   I’m an author myself, as well as a business owner, so I empathize with all sides involved. No company plans to fail, but it’s not the customer’s responsibility or obligation to bear the brunt of that failure if it happens. Being prepared for that possibility is the responsibility of the executives at every company.  That’s why, at Outskirts Press, we have a cash-flush savings account devoted solely for our authors exclusively for this purpose, so that all outstanding royalties would still be paid to them and any remaining authors in the pipeline would receive refunds.

Of course, all business owners work extremely hard to ensure it doesn’t come to that.  Every day we  share a new comment from one of our authors and many of our authors voice the same common sentiment — that they feel “lucky” to have discovered Outskirts Press. That is always gratifying to read, and what may feel like “luck” to them is the result of a lot of preparation and hard work from all of us at Outskirts Press.  Like most successful companies, we are prepared for the worst, but plan for (and anticipate) the best.

And speaking of best, over the course of the next few posts, I’ll write more about the 3rd annual Fandemonium Anthology, the 3rd annual Best Book of the Year awards, the 5th placement (hopefully) on the Inc. 500/5000 list, and our 10-year anniversary.

Guy Kawasaki Step 9 & 10 to Enchantment

It’s been over two months since my last post summarizing Guy Kawasaki’s presentation at the Inc. 500/5000 conference I attended last October, during which he offered an informative session about cultivating and maintaining “enchantment” in your customers or clients. I have been discussing how his concepts are applicable for us at Outskirts Press so perhaps they can also help you apply the information to your own entrepreneurial efforts (starting a business, running a company or yes, even marketing a published book). Thankfully, one of Guy’s tips toward enchantment did NOT include being more timely in completing a blog series…

Step 9 is to enchant up. 

Guy summarized this step pretty rapidly with “Deliver bad news early.”

Step 10 is to enchant down.

Here, the gist of the step was to empower the employees of the company, help them master new skills, give them autonomy, and empower them to take action.

Admittedly, these last two steps (and even 7 & 8 to a lesser degree) are shorter on information than the first steps in this blog series, but that’s not entirely my fault. Certainly, I’m guilty of waiting too long to write this, and have not retained as much information in memory as I could have, but the first 5-6 steps were also given much more time and attention in Guy’s presentation by Guy himself. By the time we got to step 7, he realized he was nearly out of time and quickly glossed over steps 8, 9, and 10.

Even so, it was still the best presentation at the conference, in my opinion. And if such a celebrated speaker can experience a moment of mis-timing, perhaps there is hope for the rest of us as we speak and present.

Here’s hoping I attend the upcoming Inc. 500/5000 conference this year in Washington D.C. to see if another presenter reaches or surpasses the bar set by Guy last October.  I’ll go if Outskirts Press wins its 5th placement on the Inc. 500/5000 list in a row, something less than 1,000 total companies have ever accomplished.  We’ve applied and now we simply have to wait until August to learn of the results.  2012 was our best year ever, thanks to our wonderful, supportive authors our talented personnel, and the continued explosive growth of self publishing in general, so I’m cautiously optimistic…

Brent Sampson unplugged

I’ve been on the Internet since the fall of 1991. This was before webpages, when chat rooms were calls “MUDs” and Yahoo Groups were called “Usenet.” I don’t think I’ve gone a week since without “logging-in” at least once.  That’s over two decades of constant online activity.  I could use a break. Some would even argue I NEEDED a break.  So this spring when our son had a two-week break (thank you, Douglas County School District), I decided to “unplug.”   Going cold turkey was difficult. But, going to a foreign country helped when the “shakes” got too bad.

Now, I’m back, but the break was great. It helped me see that the structure and people we’ve put into place at Outskirts Press operate just fine without me. That’s great to see.  Come to think of it, I just may unplug more frequently now…

New Self Publishing Video

In my previous post I displayed our new Memoir Writing Kit video, which we created with the assistance of a third party template. The advantage of using a template for videos is the lower cost. The disadvantage is the lack of control you have over the finer details.  Once we determined the template was not going to be sufficient for the purposes of creating a whole new “Introductory” video for Outskirts Press, we got to work with a creative content agency on a custom-made video.    The process took about a month (longer production time on a custom made video is another disadvantage, perhaps).

It was completed last week and here it is:

How to write and self publish your memoirs

Last time I posted a video submitted by one of our authors. Now here’s another video. This is one we created using a third party “video template” in an experiment to see if it was sufficient for the purposes of creating a new “Explainer” video about our self-publishing services at Outskirts Press. We decided it wasn’t sufficient for those purposes, but it does accomplish what it sets out to do here — introduce our new Memoir Writing Kit and its benefits.

Give a look:

Self Publishing Love

For the second year in a row, Outskirts Press held a “Share the Love” video promotion around Valentine’s Day where we invited our authors to submit a “Video Valentine” showing off their books. We received a lot of great submissions, tabulated the Facebook “Likes” of many of them on our Facebook page, and from those “likes” arrived upon three finalists to participate in a public poll at the SelfPublishingNews.com blog.  The author of the video receiving the most votes in the public poll would win a free laptop computer.

When the votes were counted, the finalist was announced on March 1, and Tommy Baker, author of Santa Clause The Fourth Wise Man, walked away with a free computer with this video. Congratulations, Tommy!

 

Best Self Publishing Companies

Top Consumer Reviews is an independent consumer services ranking website located at TopConsumerReviews.com. Along with ranking services in the health, beauty, and family categories, it also ranks the “top self publishing companies”. Top Consumer Reviews ranks Outskirts Press #1 among the “best self publishing companies” reviewed. Each of the seven companies is given a 1-to-5 star ranking.

Outskirts Press is the only self publishing company receiving a five star ranking and their first place blue ribbon designation.

Here are a couple of excerpts from the Top Consumer Reviews website regarding Outskirts Press self publishing:

“Outskirts Press is the best self-publishing company you’ll find to publish your work. They offer a variety of exceptional value programs that start as low as $199. You can choose the services that you want and still keep 100% of the royalties from the books you sell.”

“Outskirts Press is a self publishing company built for authors. With superior services, upfront pricing, and honest business practices, they are dedicated to ensuring the success of their authors.”

“Outskirts Press allows authors to keep 100% of the royalties from the sale of their books. This incredible feature sets this program above the rest of the self-publishing services.”

“Outskirts Press is an excellent self-publishing service. They offer a range of resources tailored for the budget-minded author, and allow you the flexibility to pick and choose those features that you’re most interested in. Their focus is to provide you with the services you need while allowing you to maximize your profit without any hidden fees. Outskirts Press sets the standard by which all self publishing companies should be judged and clearly earns our highest rating.”

Thank you, Top Consumer Reviews.

 

Outskirts Press Self Publishing has an A+ Better Business Bureau Rating

In the immortal words of Sally Fields, “You love us. You really love us.”  Or… paraphrased at least.  Such is our Valentine’s Day hug to our friends over at the Better Business Bureau and their recognition of Outskirts Press as an A+ caliber business in terms of business ethics and customer service.

The grade point system the BBB uses is largely dependent upon a formula that, for simplicity’s sake, I will reduce to this equation:  The number of customers/divided by/ the number of complaints. Sure, there are other variables, such as the company’s responsiveness to officially registered complaints, and other factors, but ultimately, the larger the gap between your total number of customers and your total number of complaints, the better your score is.  Makes sense, right?

So this may sound strange for me to mention, especially in light of our A+ rating, but there is a flaw with the BBB’s system and it stems from this basic fact: it was created before the Internet, during a time when the acquisition of new customers took months instead of seconds. Since the formula being used by the BBB to determine grades uses variables that can change drastically within 24 hours, you can see how it quickly becomes out of date. This is why, if you closely watch any Internet business’ BBB ranking, it often slowly declines over time since the number of customers being calculated by the BBB stays constant (because they don’t update their records as quickly as Internet businesses acquire more customers), while the number of complaints rises statistically in accordance with the actual number of customers.

For example, until January 2013, the BBB hadn’t updated our records at Outskirts Press for years… and in that span of time, our customer base basically doubled over the numbers they were using for their formula.  It doesn’t take a mathematician to see how that could negatively affect a BBB grade, based upon their equation, if the top number of the equation stays erroneously static while the bottom number continues to dynamically climb. Or… maybe it DOES take a mathematician to understand that.  But I’m an English major, and that flaw in their system has always bothered me.

Nevertheless, thank you to the BBB for updating their records to reflect our growth over the past several years, and bringing our grade to its accurate reflection of the self publishing industry. And speaking of which, Valentine’s Day love also goes out to Top Consumer Reviews, who also has Outskirts Press as the #1 self publishing company.  More on that next time…