Designing a Facebook Welcome Page – Part Seven

Here’s the last part of our first phase of discussing the Facebook Welcome page – the creative component.  Over the last six posts, I have focused on specific elements of our current Facebook Welcome page for our Outskirts Press Facebook page at http://facebook.com/outskirtspress.  The elements were “cut up” to make for faster loading and faster redesign.  Then, within HTML, you put all the elements back together again and when a new visitor comes to our Facebook page they see this:

So beginning next week we’ll talk about exactly what the HTML looks like that forms this graphic, and exactly HOW Facebook visitors come to this welcome page (rather than directly to our wall, for instance) when they enter our Facebook URL into their browser.

But in the meantime, here’s a little known fact.  Did you know it’s not necessary to actually like a company to see their wall content, even if they have a Welcome page like this that is almost implying “Liking” them is a requirement?   If you come across a welcome page like this, and don’t necessarily want to “like” the page, but DO want to see what’s on their wall, you can just navigate to their wall from the left-hand column navigation links. 

To combat that little-known fact,  I’ll also show you how you can specifically create content that ONLY your fans/friends can see.  Stay tuned…

Designing a Facebook Welcome Page – Part Six

There’s only one main graphic element remaining to be discussed as we talk about the current Outskirt Press Facebook welcome graphic and its creative elements. The creative component is “phase 1” of a 3-4 week series about how to creatively design a “Facebook Welcome Page” and then how to technically create it within Facebook. We’re almost done with the creative part.  In fact, there’s only one more graphic left. (Well, there are actually two, but the last graphic is just a small element to complete the very bottom part of the vertical banner.). Tomorrow I’ll reveal the whole Facebook welcome graphic in its entirety,  Of course, you’re welcome to cheat by going straight to our Facebook Page and, if you’re not a fan/friend, yet, you’ll see our Welcome page.   

Our Welcome graphic is composed of rolling monthly opportunities, promotions, incentives, or perks. We discussed the general giveaway, concerning the Barnes & Noble NOOK last week, and we discussed January’s event (Fandemonium Volume 2) yesterday.   Our graphic will show two months at a time.  That means, on February 1, the January graphic will go away, February will move “up” and the March monthly event or announcement will drop neatly into place.  One general suggestion to keep in mind when it comes to incentivizing Facebook links is to KEEP giving your friends/fans valuable promotions or content above and beyond whatever prompted them to join in the first place.   Many of our current fans “liked” us on the chances they would win an Amazon Kindle last Christmas.  Only one could win.  So what do you do, as a business, an entrepreneur, a marketer, or an author, to keep those fans from “unliking” you once the giveaway is over?   You keep giving them value.  In our case, we kept the giveaway going, and even upped the stakes for a NOOK, but we also gave them a chance to publish for a free in a Facebook anthology.

And, in February, we’re giving them the chance to win a free Apple iPad2:

We don’t reveal too much more than that in our Facebook Welcome graphic — just enough to whet their appetites and hopefully get them to “like” us, if they haven’t already – or to get those who have already “liked” us to stick around for a couple weeks on Facebook.  By that time, hopefully, they’ll have come to see our value as a book publishing and marketing firm and we’ll have earned their business when they’re ready to publish.

And that, in short, is an example of how you can use Facebook to build relationships with your potential clients/customers, regardless of whether you are a start-up, a corporation, or a published author.

Designing a Facebook Welcome Page – Part Five

Over the course of last week I started covering the topic of creating an easily-modifiable Facebook Welcome graphic and dividing it into sections. I showed three elements of our current Facebook Welcome graphic. Element one (the top element) contained instructions for “liking” our page (since liking the page is the number one point of a Welcome page graphic).  Directly underneath this top element was a graphic element devoted to our ongoing incentive, this one for a free Barnes & Noble NOOK. And to the left of that element was the third element, a vertical banner holding the graphic “together” aesthetically. That left three remaining graphics, all of which we’ll cover this week.

Outskirts Press is devoted to making 2012 an exciting year for our Facebook friends, and to that end we’re planning on doing a special event, promotion, or announcement in each month of 2012.  So, in addition to incentivizing links and promoting larger giveaways, our Welcome Page is designed to allow us to mention each of those monthly “perks” as they come up.  So, naturally, the next graphic we needed for our Welcome graphic was for January.

Last January, we solicited poems and short stories from our Facebook fans to compile into a Facebook anthology that we called Fandemonium (our fans voted on the title).  The royalties go to The American Red Cross. The anthology was such a big success that this year we decided to do it again, so the focus of our “January” portion of our Facebook Welcome graphic is devoted toward mentioning this opportunity:

So, after seeing how the HTML tables for the Welcome graphic look in the previous posting, you can see how and where this graphic element plays a part in the entire image.

All last week, after announcing the upcoming anthology in more detail on our blog, we started receiving submissions to our wall for Fandemonium Volume 2.  We opened up the submissions for one week, ending Sunday night.  Not surprisingly, since we have nearly 10 times as many friends on Facebook this year, we received way more submissions, too. Now that the submissions are closed, the manuscript is being compiled from among all the submissions and we’ll continue to keep our Facebook community up-to-date. The Anthology is a fun, fast, free way that writers who are new to Outskirts Press can experience the thrill of seeing their work in a professionally-produced publication for sale throughout the Internet and available for order just about anywhere that sells books.

We don’t “do” this anthology to make money (after all, even the royalties go to The American Red Cross, which is the charity our Facebook community voted for with Fandemonium Volume 1).  But, from a business perspective, it is an effective marketing exercise to build relationship with new authors.  So if you’re able to create some excitement for Facebook friends, give to a worthy charity, AND market your business in a way that has a positive ROI, what’s the downside? Not much.  And perhaps that’s why we’re doing a second one.   Thank you to everyone who contributed!

And tomorrow we’ll talk about what we have coming in February and how that fits in to our Facebook Welcome Graphic…

Designing a Facebook Welcome Page – Part Four

Over the past week I’ve displayed two graphic elements of our new Facebook Welcome page for 2012, which incentivizes “likes” for our Outskirts Press Facebook page.  We’ve talked about the advantages of “cutting” up the welcome graphic, not only for speed of loading, but also for the efficiency with which it allows you to update elements.  This was particularly important for us, since we plan on updating the Welcome graphic every month with new monthly opportunities, perks, and events.  In fact, the top-most element of our Welcome page (the one that actually asks for the “like”) outlines those benefits:

Now, the trick to making such a graphic not LOOK like a graphic that is horizontally cut up for efficient marketing purposes is to put a vertical element into the design.  You can see the start of that element in the graphic above, that curved gold… “thing.”   Here’s the rest of that element, which runs down the side of the whole Welcome graphic:

And now the pieces are starting to fall into place. Let’s see what we have so far when we put these three elements (including the first one I showed on Tuesday) together in HTML. I’ll talk about how to do that when we get into the next portion of this series, the technicalities of creating a Welcome Page, but for the sake of this post, I’ll show the HTML tables so you can start to see how the elements fit together into a cohesive whole:

 
 
 

In this fashion you can also see the three blank table cells that still require graphics. And we’ll discuss those next week, which really bring the plans for our Outskirts Press efforts on Facebook into sharper focus.

Designing a Facebook Welcome Page – Part Two

How did Outskirts Press increase its Facebook friends by 40% in one month? By “incentivizing links” and using a “Facebook Welcome page” to promote that incentive. In our case, we encouraged visitors to our Facebook page to “like” us for an opportunity to win either a free Amazon Kindle, Barnes & Noble NOOK, or Apple iPad 2. The more “likes” we received by Christmas, the better the prize.   We unlocked the first tier (Kindle), but not the second.  So with the start of 2012 we knew we wanted to continue the opportunity for our Facebook friends to still win that free Barnes & Noble NOOK.  Therefore, that opportunity became an element of our new welcome page that we unveiled on Facebook on January 1st.

On it’s own, this graphic doesn’t look very impressive.  But don’t worry, I’ll show you the whole thing soon; or you can cheat and look at our Facebook Welcome page now to see how this element plays its role in the Facebook Welcome page as a whole.

By designing this welcome page graphic in “pieces” we are easily able to swap out elements without having to redesign the entire graphic each time. This is particularly efficient (and cost effective) when using rolling monthly promotions and events like we plan to do in 2012.  When January ends and February begins, we won’t have to create a whole new graphic. Instead, we will only have to create a new month.  All this will become clear as we continue this series next time, and more of the pieces fall into place… stay tuned.

 

Automating Google + Postings – Follow-up

In this previous post about automating social media content, particularly as it applies to the new Google + pages for business, I indicated that I “requested” such automation from HootSuite and I would keep you posted.   The short version is, it’s not widely available yet. Here’s the email I received from HootSuite in response to my request. I think I mentioned that I fully expected to get some sort of sales pitch, which I did, although a subtle one referring to their Pro Plan along with a promotion code for their University isn’t evasive at all. Thumbs up, Hootsuite.

Hello Brent,

Recently you applied for access to Google+ Pages in the HootSuite dashboard. We want to thank you for taking the time to fill out our form and appreciate your patience as we roll out this new tool.

As this is a limited release, access is limited to HootSuite Enterprise clients at this time. However, we look forward to expanding the offering in the near future.

In the meanwhile, we’ve prepared a special coupon to say “Thanks” – Please redeem this coupon for a free month of HootSuite University, our professional certification program to help you learn advanced tips and techniques for using social media in general, and HootSuite specifically.

Coupon: HOOTLEARNGPLUS

Not a HootSuite Pro user yet? Visit HootSuite.com and sign up for a 30-day free trial of HootSuite Pro featuring unlimited social network profiles and much more.

If you’d like to learn more about HootSuite Enterprise, we encourage you to request a demo to learn how our leading security, team workflow and engagement tools can help your business.

Also, we appreciate your feature requests and encourage you to contribute your ideas to the feedback forum.

With Thanks,

The HootSuite Team

Facebook landing page

I know I promised to talk about how to create a Facebook landing page, and I will, although that topic will probably have to wait until January. Because tomorrow’s posting is going to be a follow-up to the recent posting regarding Hootsuite and Google + pages for business and then for the next two weeks I’m going to do a series about the funniest contractual clauses I’ve read in other self-publishing agreements. Seemed like a good Christmas series of postings…

But, speaking of Christmas and of the Facebook landing pages topic that I’m pushing to January, I thought I would at least share our current Facebook landing page for Outskirts Press. Hey, you too can be eligible to win an Amazon Kindle, and perhaps even a Barnes & Noble Nook or an iPad 2.  Here’s what our landing page looks like (well, without the actual “Like” button, which is where Facebook comes in when you visit our page.)

 

How to automate social media postings for Facebook, Google+ Pages, and more

Yesterday I finished the blog series about creating a Google+ page for business by suggesting that with this post, today, I would share a method to automate posts to Google+. And before I do that, let me dispel the notion that “automating” posts is any sort of “click it and forget it” type of thing.  The task (yes, it’s a task) of “automating” your social media presence still requires a fair amount of work. For instance, for the purposes of maintaining our growing social network communities for Outskirts Press, we use the following “automation” and tracking tools: TweetDeck, HooteSuite, Klout, Ping, Rooster, and FTTT.  And to give you a visual representation of what all that involves, here’s a screen shot of JUST our HootSuite dashboard:

Scary, yes? Helpful? You bet!  In this particular screen shot, if you squint closely, you may notice that we are able to monitor 5 social media “streams” simultaneously, plus we’re able to post directly to our Facebook page, keep track of retweets from Twitter, and even schedule posts in advance on a few of our networks all at once. Unfortunately, no single application that I’ve been able to find has access to ALL the social media networks that we use, which is why we have several (and of course, that sometimes causes scheduling conflicts where several of us at Outskirts Press may inadvertently schedule various posts too close to one another).   And up until very recently, NONE of them automated posts to Google+ Pages (simply because Google+ Pages are so new).  But within the last couple of weeks, the API was opened up to six applications, including Hootsuite.

Sounds too good to be true?  The ability to automate posts and content to our new Google+ Page using an application we were already familiar with and using heavily? Well, right now, it IS too good to be true.   Development of new functionality like this takes time and even though Hootsuite has the Google API available, they don’ t yet have anything operational on their dashboard. Instead, they direct you toward a “landing page” requiring you to “apply” for the benefit of having Google+ added to your dashboard.  Here’s a link to the application.

So until it is officially added to Hootsuite — or to the others, which are: Buddy Media, Context Optional, Hearsay Social, Involver, and Vitrue– this is the procedure for putting the steps into place to be able to automate your Google+ pages as easily as your other social channels.  Of course, you might get hit up by some marketing emails from Hootsuite or even sales calls, so… just sayin’.

I’ve applied and will keep you posted…

Speaking of landing pages, today also marks the beginning of our  new Facebook landing page to encourage more “Likes” to build our Facebook community, which surpassed 3,000 this week.  And I’ll discuss all the fun details involved in creating and implementing Facebook landing pages next…

Customizing your Google+ Page for Business

… this is a continuation of the blog postings I started last week about creating a Google+ page for business…

Once you’ve “created” your Google+ Business page, Google asks you to provide a “Tagline” for the page. Like the title of the page, the tagline is a good place to include some keywords. And since it’s not clear from Google’s screens whether the tagline is going to be presented/displayed on the page, or whether this is simply for tagging/SEO purposes, it is best to try to kill two birds with one stone: in order words, make the tag line serve tagging/SEO purposes but do so in a manner that involves a comprehensive, grammatically correct sentence.

Next you’ll upload your profile photo, and since Google+ makes it easy to separate your “activity” between your personal persona and your business persona, you can upload a different avatar graphic for your business page and you can easily swap between your personal “self” and business “self” as your activity warrants. That’s nice.

Now you have your business page, which at the beginning looks very similar to your personal Google+ page — in a word, empty.  So add some “streams” (which is the Google word for Facebook’s “Status” updates. If you have videos upload to YouTube, Google+ makes it easy to find them and embed them (which stands to reason, since Google owns YouTube)… so that’s an easy place to start.

Coming up we’ll talk about automating some posts to Google+ so you start to easily generate some content on your Google+ business page, and other tactics you should start to pursue since you now have a presence on Google+.

Google Plus Profiles vs. Pages

… continuing this series on Google Plus that was started a couple posts ago…

Once you “join” Google Plus as a user, after completing your set-up, you see a page that looks something like this:

Not too much there yet. Thus begins the process of building up this new social media presence according to your own personal goals, wants, and desires. But today, we’ll focus on the little link along the right-hand side that says “Create a Google Page” which takes you to this:

Already that are some problems, or at least, potential areas of confusion, when it asks you to classify the type of “business” you are creating a Google Page for. Here are the choices:

  • Local Business or Place (and Google provides examples like hotels, restaurants, places (?), stores, services
  • Product or brand (examples like apparel, cars, electronics, financial services (?)
  • Company, Institution, or Organization (companies, institutions, organizations, non-profits — thanks, Google, because that was so unclear by the category name)
  • Arts, Entertainment, Sports (movies, TV, music, books, sports, shows)
  • Other (if your page doesn’t fit a category above)

There are two problems with this screen:

1. Google doesn’t tell you WHY you are classifying it.  Is there a difference in how the resulting pages look? Does one receive different functionality? Or does Google simply want to know what kind of advertisements to send you?  Tell us why you’re asking this question, Google, and the 2nd problem with this screen becomes a little less problematic.

2. The second problem revolves around category #2 – Product or Brand.  I’ll bet the hotel that is used an example for Category #1 considers themselves a brand, especially if they’re going through the trouble of making a Google Plus page.  Outskirts Press probably falls into the catch-all Category #3 (in fact, what wouldn’t?  I mean, Google Pages are meant for businesses, so everything is probably a “company” or “organization” of some sort).  But even though Category #3 might define us best, I also consider Outskirts Press a “brand” – so should I choose #2, instead? Who knows… Google isn’t telling me WHY I’m having to classify my page.  

This all becomes a matter of trial and error, and it doesn’t even tell you that if you want to change your mind later, you can.  So… make your best guess: That’s what I’m going to do.  “Company, Institution, or Organization” sounds so boring, so I’m going to choose Product or Brand. Hey, if Google suggests it for “financial services (really, Google, really?!), then it works for us at Outskirts Press!

In reality, it doesn’t seem like Category #2 and Category #3 behave any differently as far as Google is concerned. Both result in providing you with a drop down box during the next step with a list of more specific categories (and the drop down choices appear to be exactly the same, with the exception of general categories that appear at the very bottom of the drop down box). “Publishing” or “self-publishing” isn’t in either one (which is surprising, given Google’s in-your-face experience with publishers during their Google Book Library Project, but that’s a post for another day).

Regardless of the category you choose, Google Plus is going to ask you to “Title” your page.  Just like when you title your book or buy a big neon sign for your local business,  your goal when giving your Google page a title is including a keyword  (in this case, for search engine optimization). So be sure your Google Page title includes your most relevant keyword. Then provide the URL to your company website, select a category (again), set age-appropriate specifications based upon the content you’re going to post, and agree to Google’s invasive “Page Terms.”  If you can be bothered to read it, these specific terms are broken down into three categories: Privacy Policy (you don’t get any); Legal Terms (things you post on your Google page must comply with other Google terms — i.e. promotions need to abide by their Content and Promotion Policies, and text, images, etc., must comply by their User Content and Conduct Policy); and Content Policy. 

Humorously, Google’s Content Policy (a list of 12 things they “don’t allow”) clearly demonstrates that the employees of Google have never bothered to visit the Internet. Here’s what they say isn’t allowed:

1. Illegal Activities
2. Malicious Products
3. Hate Speech
4.  [Sharing] Personal and Confidential Information
5. Account Hijacking
6. Child Safety {they mean child exploitation}
7. Spam
8. Ranking Manipulation
9. Gambling
10. Sexually Explicit Material
11. Violent or Bullying Behavior
12. Impersonation or Deceptive Behavior

Hey, Google! Allow me to be the first to welcome you to the Internet. You’ve just listed 12 of the most common things you’ll find on it…

Then click “Create…” and the next step is customizing your page, which we’ll discuss next week…